Most homeowners don’t think about plumbing emergencies until they find themselves in the middle of one. If this is you, don’t worry! Just keep reading to find out what to do next.

On the other hand, if you’re reading this and you’re not in the middle of an emergency, then it’s time to make a plan for the next time you face one. You can save your home from expensive damage if you know what to do in case of an emergency.

What Constitutes an Emergency?

We get a lot of calls from people who aren’t sure if their plumbing problem constitutes an emergency or not. It’s always better to call us than to wait because these things can get worse quickly. However, you should definitely call us if anything below is going on at your house.

  • You have water shooting everywhere. Water can damage furniture, walls, floors, and more, and it can do it quicker than you ever thought possible. If you have a leaky pipe or another plumbing problem and the water is going all over, call now!
  • There’s sewage backing up into your house. If you end up with sewage in your shower, bathtub, or someplace else, call ASAP. Sewage can carry bacteria that are dangerous and it can also cause expensive damage to your home.
  • You can’t use something essential. If you have a plumbing problem that is keeping you from using essential features of your home, like toilets or showers, call us now. We’ll take care of the problem and make sure you can use your home the way it was designed to be used!
  • Your gut says you should call. If you feel like a plumbing problem is more than what it seems, call for emergency service. We’ll come out, take a look, and make sure your plumbing is working well again before we leave.

Steps to Take in a Plumbing Emergency

If you have leaking water, turn off your home’s main water supply before you contact us. This is a valve or a knob that is usually attached to a pipe in your garage or near your utility closet. Turn it all the way to the right to stop the flow of clean water into your home. Once you’ve done that, stop using water in your house until we fix the problem and turn it back on again.

Otherwise, call us at Thompson Plumbing Heating & Air Conditioning as soon as you realize you have a plumbing problem. We’ll be there soon to take care of everything. We’ll work hard to limit the damage done to your home and get a solution in place as quickly and efficiently as we can. If we can’t get the parts we need until regular business hours, we’ll let you know, stabilize the situation, and be back soon

Call us whenever you have a plumbing emergency in Escondido. You can rely on us to fix your home, no matter what has gone wrong. Pick up the phone now!

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