Reviews

From 100 reviews
Lyndon Brown

Outstanding service, attention to detail, and a life saver late on a weekend. Thomas is the best technician I’ve ever dealt with by the way.

via Google
Kelsey A

We had a great experience with Thompson Plumbing. I called about a clogged kitchen drain and they sent out a technician the next day. We really appreciated how honest and upfront the technician was about best and worst case scenarios, and …

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Response from business owner

Thanks Kelsey! We appreciate your review of our plumbing department and on our plumbers. We pride ourselves in providing quality, honesty, and work done with integrity to all of our customers. We are so glad we could help you with your plumbing needs. We look forward to helping you again in the future!

via Google
Frank C

A Family that knows how to take care of Customers as Family!!!

via Google
Kelley M

Great personality, trustworthy, did a fantastic job in multiple areas of the home. Will definitely call for all future needs. Pleasant surprise after past experiences with other local companies.

Response from business owner

Thank you kindly Kelley for your review on our plumber, (Mark) and on our company. We appreciate the feedback and glad to hear that our technicians/plumbers are taking care of our customers! We look forward to working with you again, should you ever need any of our heating, cooling, or plumbing services in the future.

via Google
Deb Stimson

Great communication as to arrival time. Mark was professional, diagnosed problem and then fixed within a reasonable amount of time. Price was acceptable for the level of service. Will use again.

Response from business owner

Thank you Deb for your review of our company and on Mark. We pride ourselves in providing quality work and excellent communication & customer service. We are glad Mark could help you with your plumbing needs. We thank you for your business & we look forward to working with you again, should you ever need any of our services again.

via Google
Joe R

Great job. I really appreciate Thomas' hard work and friendly demeanor.

Response from business owner

Thank you Joe for your review & business! We are glad we at Thompson Plumbing Heating and Air Conditioning could be of assistance to you and your plumbing needs as you settle into your home! Don’t hesitate to reach out should you need our services again!

via Google
Heather G

I have been using Thompson Plumbing for about 6yrs. Garrett has always been professional, consistent, and accommodating to our needs. They are VERY reasonably priced, and do a great job every time! Why go anywhere else?

Response from business owner

Thank you so much Heather for your review! We are so happy and feel honored to have you as a loyal customer.

via Google
Joan Special

They were the best! Ryan was on time, very helpful, and honest. So hard to find a company to trust that you would want to use again, Thompson fills the bill! Will use them again. Thank you Thompson’s for being so quick and solving our …

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Response from business owner

Thank you Joan for your review of Ryan and our company! We are so happy we could provide you with quality service. We look forward to helping you in the future, should you ever need us again!

via Google
RICHARD ALBITRE

Thomas was courteous and according to my girlfriend (I was away) he did an outstanding job!

Response from business owner

We Happy to hear that Richard! We are delighted we could help you with your plumbing needs. Thank you for your review & for your business. We look forward to working with you in the future, should you ever need any of our services.

via Google
Rod Conti

I enjoy having the same technician, Brian, come to the house each time for furnace and A/C tune ups. Brian is very good at his job, is conscientious about his work, is a good employee and represents your company well.

Response from business owner

Thank you Rod for your review on Brian and on our company. We are happy that he has done a good job for your on your furnace tune ups. We look forward to working for you again in the future!

via Google
Edith Castro

The gentleman that did the work on our home where friendly, very polite considerate. The work they accomplished was fanominal. Thank you very much.

Response from business owner

Thank you Edith for your review on our technicians and on our company! We are so glad we could provide you with superior service. We look forward to working with you in the future, should you ever need our services again!

via Google
Brian Cerwin

Thomas is a very professional and polite young man, he was a pleasure to meet. Thomas is thorough and efficient, definitely would recommend this company for all your plumbing needs.

Response from business owner

Thank you Brian for your review on a Thomas and on our company. We are happy that we could help you with your plumbing needs! Don’t hesitate to reach out to us in the future, should you ever need any of our services!

via Google
Deanna Gaudineer

Excellent plumber named Mark.

The best plumber in 30 years of home ownership.

Thanks to Thompsons Plumbing.

Response from business owner

Thank you Deanna for your review on Mark and on our company! We are really glad that Mark could provide you with quality customer service and quality work. We are so glad you have found "the best plumber in 30 years of ownership". We look forward to working with you again, should you ever need any of our services in the future!

via Google
Greg Federico

Very dedicated to their trade, they do an excellent job. They are very fair priced. Their customer service after the sale is excellent.

Response from business owner

Thank you for your kind words and review of our company Greg! We are grateful for customers like you. We look forward to working with you, should you ever need our services again in the future!!

via Google
Lori Scieszka

This was my first time using Thompson Plumbing and Heating. The technician was extremely knowledgeable and honest. Their responsiveness in getting someone to my house was also outstanding. I will use Thompson for all my plumbing and heating…

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Response from business owner

Thank you Lori for your business and for your review! We appreciate the feedback on our services and on our technicians as well. We look forward to working with you in the future should you ever need our heating, air conditioning, or plumbing services!

via Google
Chris LeBlanc

Had a major blocked kitchen sink and Thomas came out and worked his magic. He had to work at it and come at the blockage from a few angles but was able to clear the problem in no time. Friendly, professional and goes out of his way to …

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Response from business owner

Thank you for your review Chris! We are happy to hear the positive feedback on our plumbing services and on Thomas as well. We appreciate your business and look forward to working with you should you ever need us in the future!!

via Google
Zahra Melton

Mark was excelent

Response from business owner

Thank you for choosing Thompson Plumbing Heating and Air and for your review! Don't hesitate to contact us in the future should you ever need our services!

via Google
Nicole and Wes Jones

Thomas and Mark fixed my clogged sink today quickly and politely. They were amazing and they give military discounts so don’t forget to ask! I would recommend them and will request them by name for any future plumbing work.

Response from business owner

Thank you Nicole for choosing Thompson Plumbing Heating and Air and thank you for your review of our work and our plumbers. We are glad Thomas and Mark took care of your plumbing needs. Don’t hesitate to contact us again the future!

via Google
Dustin D

Very prompt, problem solved and reasonably priced!

Response from business owner

Thank you Dustin for choosing THACC and thank you for your review. I’m happy we could take care of your needs and get your issues resolved. We look forward to working with you in the future!

via Google
Chad Mansell

They were on time, professional, knowledgeable and flexible when I had to change the appointment time earlier than morning! Will use again!

Response from business owner

Thank you Chad for your review! I’m happy that we were able to accommodate your schedule and take care of your issues. We look forward to working with you in the future!

via Google
Rhino3333

Thompson Plumbing Heating and Air-conditioning was very responsive and did an exceptional job of repair of my furnace that exceeded my expectations. The technicians were professional and courteous, I was impressed.

Response from business owner

Thank you for your review and feedback! We are happy that we could take care of your heating needs! Don’t hesitate to reach out to us again if you ever need us in the future!

via Google
John D

Outstanding! Both technicians Brian and Ryan were very professional and respectful of my house. They were very knowledgeable and explained all steps, good people. I'm very appreciative.

Kelly W

Thomas repaired my plumbing, was professional and accommodated my work schedule with a same day appointment. Terrific!

Response from business owner

Thanks Kelly for your feedback! I’m happy that we were able to take care of your plumbing issues! Don’t hesitate to contact us should you need us in the future!

via Google
Donald B

Thomas was very receptive to my water heating needs. His knowledge of the issues dealing with my water heater and professionalism is why I chose Thompson Plumbing Heating and Air Conditioning. I highly recommend this company to anyone.

Response from business owner

Thank you Donald for your review on Thomas and on our company! We are glad we were able to assist you with your plumbing needs! We look forward to working with you should you ever need our assistance in the future!

via Google
Elizabeth Fields

Came home from vacation to find cold water connection for washer was leaking. I called company which responded same day within 4 hours. Great service, reasonable rates.

UPDATE:

I just had Thomas out to the house again, this time to install …

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Response from business owner

Thank you Elizabeth for your review on Thomas and on our company! We are glad we were able to assist you with your plumbing needs! We look forward to working with you should you ever need our assistance in the future!

via Google
Philip C.Chevy Chevallard

Knowledgeable, prompt, courteous, efficient, thoughtful technician! Determined furnace problem immediately (broken capcitor) and replaced it immediately. Did NOT attempt to up sell us regarding a new furnace! Cleaned up and departed in …

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Response from business owner

Thank you Philip for your business and trust in us and for your review! We look forward to working with you in the future should you ever have any heating air, or plumbing needs!

via Google
Shaunna McLaughlin

Prompt and considerate, hard working. Took their time and went above and beyond (even wrapping our ducting in bubble wrap to avoid further damage). Easy company to work with and get ahold of. Would definitely recommend!

Response from business owner

Shaunna, thank you kindly for your review business, and trust in us! We look forward to working with you again should you ever need any of our services!

via Google
Christopher Taylor

Highly recommend these guys for any of your HVAC needs. They'll travel pretty much anywhere in the SoCal area. Quick, professional, courteous service. Would use no one else again.

Response from business owner

Thank you Christopher for your business and for your review!

via Google
Rob Miller

Great service, workmanship and communication!

Response from business owner

Thanks Rob! We appreciate your business and your review. We look forward to working with you in the future, should you ever need any of our services!

via Google
The Barnard Team

Thomas was great and very helpful! Fast and reasonable. Will def use again!

Response from business owner

Thank you! We look forward to helping you and your team again, should you ever need our services!

via Google
Mellen B.

Thomas was awesome! Very helpful.

Response from business owner

Thank you Mary

via Google
Robert A. Paterson

Veronica Thomas was excellent in handling my request for plumbing service. Thomas who Installed the new water heater did an excellent job and was friendly, knowledgeable, and very courteous. No problem in giving everyone a five star rating …

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Response from business owner

Thank you Robert

via Google
Stacy Wolter

Ryan did a good job at a good price. Great workmanship. Courteous and very tidy in the house.

via Google
Mike Palmer

Excellent service and very detailed. I will use them again!

via Google
Ron Cocks

My experience with w/Thompson's was professional and efficient from the first phone call through the final interaction. The confirmed a time, called 30 minutes before arriving to make sure all was good and were there ON TIME when they said …

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via Google
Jean Mason

Service was excellent; my serviceman, knowledgeable and considerate, willing to help me understand my plumbing problem and solutions.

I was very pleased with everything about the experience with Thompson Plumbing, Heating and AC. They very …

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via Google
Patrick Lanni

Same day service call and response. Quick, professional and very effective service. Thomas was awesome. Will absolutely use again if we have another plumbing need.

via Google
Chris Maronto

Great reliable company, very satisfied with the service provided.

via Google
Jim Crowe

They did take a long time to get a quote together, but beyond that they did a good job installing new duct work. The technicians were on time and did a quality job.

via Google
Dan Friedman

Thompson was great, arrived quickly when our A/C was out on a 90 degree date!!! Priced reasonably and when the extra mile to change our air filters. Highly recommend!

via Google
Hedy Witham

The fellow was very thorough but pretty slow. I will take the recommendations and do what is necessary for safety at this time, but I am surely not ready to replace my furnace and air conditioning units.

via Google
Cecelia Solorio

Great service!!! Overall great experience. Will recommend to friends and family.

via Google
Kenneth Hult

Thompson Plumbing, Heating and AC installed a new furnace in our home last Monday. The installers, Ryan and Brian, arrived on time. They both were friendly and knowledgeable as they answered my many questions. They worked professionally as …

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via Google
Melia Indra

Thompson Plumbing installed two new heaters in my home. Excellent customer service! I called in for a quote and received it quickly. They provided a few install dates that worked great for my schedule. The install was effortless on my part …

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Civilla Amoruso

Thompson Plumbing, heating and airconditioning did an awesome job at a great price-they beat out all the other companies I did estimates with by far. Garrett is extremely organized and accommodating-He helped with all the paper work …

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Michael Sullivan

Great service. Brian handled my issue in a timely and professional manner. Highly recommended.

via Google
Greg and Lydia Deiss

My daughter's air conditioner quit working a few weeks ago. We called Thompson to have someone take a look at it. In less than three hours their service tech showed up, performed a number of electrical checks, then diagnosed and fixed …

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via Google
Doug V

Friendly, quick, and professional! Called in the morning before work, my A.C was repaired the same day, thank you Brian!

via Google
corpunclaimed property

Great service and very affordable. My A/C wasn't kicking out the coolest air that it could and I called all around town looknig for an HVAC service provider. Being summer, it was almost impossible to get an appointment with anyone (let …

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via Google
Traci Patton

Brian was awesome. We had two other companies out before Thompson and no one could get it right. Brian did and it works great.

via Google
Daniel Ross

Thompson is the best! Robert is a complete pro!

Thank you

via Google
Courtney Hunter

Great service from Robert! Will call out next time for service.

via Google
Oliver Patrick

Excellent customer service. They came out the same day I called, they were prompt, knowledge and repaired the unit the same day!

via Google
Diana Farr

My upstairs air conditioning wasn't working and Garett came out the next day and had it up and running in less than 30 min! Looking forward to sleeping in the cool air again! Will use Thompson Heating & Air again in the future.

via Google
David Deal

I selected them because their sales person was honest and didn't try to up-sell me into an AC unit that was too much for my house, like 2 other companies did. Very polite and professional installation crew. Really nice guys. Did a great job…

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jeff morse

Today was the second time Iv'e used this company. Today for a AC tuneup. Robert arrived when he said he would. He did a great job was friendly and engaging. I inherited this AC with my home Don't know when it has last been serviced. Robert …

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via Google
Tom W

Excellent service, quality install. They took their time and did it right. Glad I chose them to do the work!

via Google
Rose Chabrow

Nothing but great things to say about this company! The technician Garrett was fast and efficient. He was able to fit us in right away, and was quick to solve the problem on why our ac unit had quit working. This is the second time we have …

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via Google
Eric Roush

Thompson did a great job installing a mini split air conditioner at my house. They were able to solve some power issues we had going to the unattached garage and now we can cool it down or heat it up in just minutes. The AC is virtually …

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via Google
LeAnne Mellon

We have an Airbnb. For some unknown reason, the heater wouldn't work while we had several girls here preparing for a wedding. Josh came right away... evening on a Friday AND his birthday. He was awesome. Pleasant, knowledgeable. He fixed …

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via Google
Justine Wenman

I recommend Thompson. When I called to make the appt, I was told right away that there would be a trip charge, which was fine. I got a reminder call the day before the visit, and a call when he was on his way. He was on time, friendly, …

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via Google
Maura Dean

I called for an inspection on my heating and a/c unit. The cost for inspection was very fair, the technician (Brian) was very knowledgeable and intuitive about the system (suprisingly, because it's 40 yrs old). He quickly assesed the …

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via Google
Natalie Ziervogel

Brian came out to check on my AC unit today, he was prompt and provided excellent customer service! I would definitely refer them for any of your heating/AC needs!

via Google
Ted Overland

Very knowledgeable, polite...and best of all, did not push any products or services on me. Simply let me know the facts and my options.

via Google
Marcus Corrigan

The people at Thompson's Heating and Air are not your regular HVAC bozos. Most people that handle this kind of dirty work are rude, rough, and inexperienced but my experience with Thompson was shocking. First of all I have met very few …

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via Google
Bruce Hartung

Our original scope of work was to replace a 30 yr. old gas furnace that still operated but was very inefficient. Additionally, local changes in our recent summers revealed that air conditioning was becoming less of a luxury and more of a …

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Darren W.

Yelp has treated me well overall for non-food related searches. This was no exception! After making some calls to two other companies for pricing, I was able schedule an appointment easily with Thompson Heating & Air. My AC unit was blowing…

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Nanci Pottinger

We live in Arizona and own a second home in Vista...

We are very familiar with the mini-splitters (a/c & heat) and called around because we wanted one (or two) installed in our California home...

Thompson Heating & A/C was the company we …

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Patricia Stuart

Darrell H. at Thompson Heating and Plumbing spent the hottest days of summer repairing my air conditioning system. He worked with our older system to get it back in running order. I am so appreciative of the long hours he worked during San …

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via Google
LJ Erspamer

Truly a great company from its products to their personnel

I needed a furnace on short notice and not only did the estimator come over on a Saturday the install was done shortly thereafter due to a cancellation they had on another install.

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Jessica Sethi

I have used Thompson Heating & Air for two years now and am so happy with the service they provide. They show up on time, are up front, break things down for you so that you can understand, and their prices are fair! Two years ago, my AC …

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Isabel Stuart

Garrett got us a quick estimate that was easy to understand and detailed. Looking forward to bringing Thompson back for some future upgrades to our home's efficiency. Wouldn't recommend anyone else.

via Google
Johnalee Bean

Respectful of your property. Immediate response time and resonably rates.

via Google
Peter Stuart

Gave us a quick estimate that was very upfront and helpful. Installation was very quick, clean, and at the right price. Highly recommended.

via Google
Joe Tannarome

Would I go with Thompson Heating and Air again? You bet. Are they on time? You bet. Are the technicians professional and courteous? You bet. Do they offer the highest quality in innovation and technology? You bet. Do they return phone calls…

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Vinni Nanci

Very helpful and friendly, installed central air at a great price in just a few hours. Highly recommend!

via Google
Dan DeNicola

I have been a customer of Thompson HVAC for many years and they have never failed to give great service, they are efficient , professional, on time and competatiive. I own many investment properties and service is very important to me. …

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Tom J.

On Sept. 10th, my A/C stopped pumping cold air in early afternoon. It was 91 degrees outside. I called a friend who had their A/C break down some weeks ago for a name. They gave me Thompson Heating and Air. I called the office first at 8:30…

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Bryant Rosell

Thompson Heating and Air Conditioning are the best. They showed up on time and fixed a problem I had had for years which no one else could fix. Try them out and you will be happy.

via Google
Chon Lai

Just install a Maytag central air unit. Garrett is very knowledgeable. Very good service and installation and the unit is quiet and cool. If I ever need to replace my current furnace in the future, I definitely will call Thompson again.

via Google
Piotr Jankowski

My experience with Thompson Heating and Air Conditioning has been overwhelmingly positive. From the initial meeting with the owner, during which Garett gave a very competent advise on different options of the system and price, through …

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D Aeron

Thompson Heating and Air Conditioning is AMAZING. They know exactly what they are doing. We had a couple of local well-known companies come out and diagnose our A/C unit, which wasn't cooling. They all gave an hour explanation on what they …

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Elizabeth McEachron

Garrett was quick and professional. He was immediately able to recognize the very simple problem with our A/C, fix the problem, and recommend how we would be able to prevent the same issue from repeating in the future. I am a big fan of …

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Response from business owner

Elizabeth, I appreciate your review and your business. We're always available to answer your questions, so don't hesitate to call! -Garett

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Mellinda Barajas

After getting 4 estimates I chose Thompson Heating & Air for the price and for not trying to be pushed into something I did not need. Another company tried to sell me a brand new furnace even though mine was only 2 years old. He said a new …

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Response from business owner

That's a lot of exclamation marks, Mellinda! 🙂 Thanks so much for the kind words about the Thompson team. So glad all is working well, and I hope you'll call again when you need help (which hopefully won't be too soon!). -Garett

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Ileen Dalke

Garett and his team replaced an old furnace/AC unit at my house and I was and am very pleased. Their bid was more reasonable than other places, Garett explained all of the work that would be done and how it was priced. Installation was …

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Debbie Keenan

I found Thompson Heating and Air on Yelp and chose them because of all of the great reviews. In the middle of a heat wave, Garrett made it out to my house the day after I called and diagnosed the problem. Our A.C. started running again, but…

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Response from business owner

Thank you for taking time out of your day to leave this review, Debbie. It's always our pleasure to help. Don't hesitate to call if we can answer any questions or serve you in the future!

-Garett Baird

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Jennifer Keane

I received 3 quotes for installing A/C in our house before going with Thompson. Not only did I save a significant amount of money, but I believe I got a much better system. Garett is incredibly knowledgeable and helped pick the best systems…

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Response from business owner

I really appreciate your business, Jennifer. Don't hesitate to call if you have any questions about your installation or need any other help! -Garett

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steffanie feliciano

Yay Garrett of Thompson Heating and Air- Saved us on a very very hot day, came out to check out our inconsistent AC intake and flow throughout our 2 story house. He quickly uncovered a SNAFU by the builders subcontractors-- He discovered …

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Response from business owner

Glad we could find the root of the problem, Steffanie! Enjoy your summer from the coolness of your home. -Garett

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Ryan Nunez

You don't buy air conditioning or heat often – you have to live with what you buy and the experience for a long time. Do not make it a hassle for yourself.

The Thompson crew gave competitive pricing, pro-active in follow-up, and was super …

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Response from business owner

Hi Ryan, I really appreciate the feedback and your business. Please let me know if we can ever be of service again. -Garett

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Sara Carpenter

I found this company on yelp and was very impressed with the service, the timeliness and how friendly and efficient they have been. Our AC went out on a very hot day and they were able to come the same day and repair it for us. They are …

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Response from business owner

Thanks for the review, Sara! Glad we could help out. Never hesitate to contact me if you need anything in the future. -Garett

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Nicholas Head

Called them out to check out the furnace in our new home, before we fired it up for the holidays. The tech was friendly and knowledgable and went through everything he was checking as he did it, teaching me along the way.

I would give a …

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Carole Scott

I had a problem with my heating, and Thompson Heating and Air Conditioning installed a new furnace for us very quickly. The team of workers were great, very polite and knowledgeable. I will call them again in the future if I have a need.

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Nathan Dorn

Very prompt and professional. If there is any problem that persists after work has been completed Thompson Heating & Air Conditioning made sure to make it right. I will continue to call them for any HVAC needs. Thanks again Garrett & …

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Response from business owner

Thanks so much for the review, Nathan! Our whole team really appreciates it. -Garett.

via Google
Wendy Harp

I interviewed several A/C companies and NO ONE beat Thompson Heating & A/C! Everything about this company is top notch. Garrett answered my online inquiry immediately and he came out and gave us an estimate with 1-2 days. Do not remember …

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Response from business owner

Wendy, I'm very humbled by your review. Thanks for taking the time to leave it. I hope to work with you again in the future. -Garett

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Tony Yokoyama

We had Thompson Heating and Air Conditioning install an air conditioning unit and replace the heater. They explained very clearly what our options were and recommended the most cost effective (not the cheapest or expensive) option. They …

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Response from business owner

Thank you, Tony. I appreciate you giving Thompson the opportunity to serve you. Glad to hear everything is working well! -Garett

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Kamal Swamidoss

Garett and his team at Thompson Heating and Air provide quality work and prompt, professional service at a fair price. I asked them to do work twice on my new (existing) house: once in the spring and once in the summer. First they upgraded …

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Response from business owner

Thanks for taking the time to write a review, Kamal! It's been great working with you and we'll be there next time you need any service done on your home. -Garett

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Amy Gonzales

Garett came out personally to evaluate our system needs. When we got our quote, it was less than the others and also was a smaller system. When asked why his was smaller, he said the other guys don't take into account the weather in San …

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Response from business owner

Thanks for giving us your business, Amy. Glad we were able to work out the kinks. -Garett

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Victoria Kruse

My furnace broke the Tuesday before Thanksgiving, and I thought there would be no way I could get it fixed before the holiday. I called Thompson H&AC among a few other companies Tuesday afternoon. Garrett called me back right away, said …

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Response from business owner

Victoria, so glad you could have a warm holiday. Thank you for calling on us. -Garett

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Carol Lord Heuschele

Thompson Heating and Air is my "go to" provider for all my heating and air conditioning needs. I have now used them twice to install new HVAC units in my own home and in some rental units. I have also used them to evaluate questionable HVAC…

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Response from business owner

Carol, it's always great to work with you. Thank you for trusting our company. -Garett

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John Filippone

We selected Garett, from Thompson Heating and AC, because he was the most knowledgeable and courteous Heating guy that we had asked to estimate our new heating project. Garett came back to talk to us five times. Each time explaining …

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Response from business owner

Hi John, I really appreciate your kind words. Thank you for taking the time to leave a review for Thompson. -Garett

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